The business Analyst is responsible for investigating the work before making any changes to it.
In business the term “Trawling” means sifting through a business to identify the work being done. It can be done by analyzing the business current situation, observing structures and patterns or using the Brown Cow Model which is an easier way to show a system model by dividing the model’s viewpoints. It is divided in 4 quadrants: the top left quadrant mentions what is happening now and the top right quadrant what is going to happen in the future, the left lower quadrant shows how it is now and the right lower quadrant how is going to be in the future.

Apprenticing is when the business analyst goes to the user’s workplace and actually do their work or observe and ask questions.
How could trawling be used in terms of gathering requirements for Starbucks Art/cup product. Would it help define similarities between our company and the product we want to produce? Through trawling, I’m confident that Starbuck’s image as being unique and having a culture of quality would help validate our product.
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